FCATORY & ORDERS
Find answers to common questions about our products and services
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What's your payment term?
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T/T, regular products 30% deposit + 70% balance before loading, L/C at sight also acceptable. Customized products 60% deposit + 40% balance before loading.
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Are we manufacturer or trading company?
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Certainly we are a manufacturer. ZShome furniture Co., Ltd. is a leading furniture manufacturer founded in 2004, with a total area of 96 thousand ㎡, 8 thousand ㎡ showroom, over 300 workers.Where is your factory located? How can I visit there?ZShome furniture located in Jiujiang town,Foshan city, abo...
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What is your standard product warranty？
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ZShome furniture warrants its products to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of 2 (two) years from the original shipping date.
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What's the delivery time?
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Prototype and customized products is 30 days. Regular bulk order is 15-20 days.
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Why do some of your designs have long wait times for delivery?
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Many of our designs are handmade or hand-finished, specially some classic and customized designs.
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How do you choose the materials for your designs?
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We believe in timeless design and carefully consider the materials we use for every piece, to minimise environmental impact, reduce waste and support a healthier planet. Adhering to the highest standards and certifications, we ensure rigorous testing to guarantee durability and safety.
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What are you doing to make your packaging more sustainable?
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We are committed to reducing packaging volume and optimising materials. ZShome furniture’s packaging materials are minimized harm to the environment. EPE(Expandable Polyethylene) or plastic bag inner cover, carton protection， polyester-cotton bag or carton box outside. Customized packing is availabl...
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Are the swatches free?
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Yes, we offer free swatches, and requestor need to take care of the freight.
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COULDN'T FIND WHAT YOU WERE LOOKING FOR?
We're here to help you find exactly what you need. Contact us through any of the methods below.
You can reach us in different ways: call us in China under +86 - 138 2514 9308 or send us an email to shawn@zshomefurniture.com
You can also click on the Contact menu on our website and send us a contact request.
Address: Shatou Industrial Park, Shijiang Section, Jiuqiao Road, Jiujiang Town, Nanhai District, Foshan City, CHINA 528000
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